Manager ERSEA

Want to work for a non-profit agency which believes in team work, having fun and achieving success? If so, CCRC could be the right place for you!
You could play a key role overseeing our ERSEA department in our Head Start and State Preschool programs.
General Summary: Oversees the Enrollment, Recruitment, Selection, Eligibility and Attendance (ERSEA) of families for the Head Start & Early Head Start Programs and California State Preschool Programs (CSPP). The ERSEA Manager ensures the efficient operation; prepares routine assessment and reporting; implements procedures for continuous recruitment and enrollment; supervises Centralized Eligibility Advocates and support staff; performs ongoing monitoring of the ERSEA area; coordinates, plans and oversees the annual review of Selection Criteria, Recruitment Plans, Policies and Procedures, and performs all other related duties as assigned.
This position requires the individual to travel and/or drive to various off-site locations. The position requires the individual to sometimes work irregular or extended work hours and meet multiple demands from several people.
Successful candidates will need the following:
Bachelor's degree from an accredited college or university with major coursework in early childhood development, education, human development, family development, social services or a related field. A Master's degree is desirable.
Three years of supervisory experience with demonstrated competence in managing high volume functions. Prior experience in recruitment or enrollment for social service programs is highly desired.
Ability to work effectively and collaboratively with other departments, agencies and individuals.
Ability to read, analyze and interpret periodicals and professional journals.
Ability to write reports, business correspondence and procedure manuals.
Ability to effectively present information and respond to questions from groups of educators, customers and the general public.
Ability to facilitate effective group process.
Ability to express self clearly, both orally and in writing.
Demonstrated proficiency in the use of a personal computer (PC) or MAC in a networked environment to utilize the Internet and other electronic communications mechanisms such as email, conferencing, bulletin boards, etc.
Excellent knowledge of productivity applications such as Microsoft Office (word processing, spreadsheets, database and presentation software) and other technology to support efficient and effective office operation is required.
Ability to read and interpret general business periodicals, professional journals, technical procedures, governmental regulations and forms.
Ability to integrate technology into the everyday work flow is necessary.
Ability to implement new technologies.
Ability to collect and analyze information, problem-solve, and make decisions.
Possess excellent customer service and communication skills with a client-centered focus.
Ability to build rapport with others and to serve diverse publics.
Demonstrated ability to maintain cooperative, diplomatic working relationships with co-workers & supervisors; work as part of a team and collaborate with colleagues & maintain a positive work ethic; complete projects under tight deadlines even when there are competing requirements and changes in assignments.
Displays willingness to make effective decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
Display the ability to prioritize and plan work activities; uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans.
Valid California Driver's License, reliable vehicle, automobile insurance and a clean driving record required. Required Fingerprint, Child Abuse Index, T.B. test, and Health clearances.
Guide supervisees to a vision-centered action approach and upholding the values and principles of the organization.
Experience working with families and young children.
Knowledge of community social services agencies; knowledge of federal, state and local regulations as they apply to grant funded program mandates;
Knowledge of the principles and practices of organization, management, supervision and training;
Ability to relate effectively with governing bodies, parents, community and agency representatives;
Ability to write reports, business correspondence and procedural manuals;
Ability to effectively work with diverse populations, present information and respond to questions from groups of managers, clients, parents and the general public;
Strong ability to conduct a comprehensive planning process, monitoring and assessing program implementation and evaluation of program outcomes/results;
Ability to perform outreach and gain the cooperation and confidence of those contacted in the course of work;
Ability to speak, read and write a language other than English is preferred(Spanish/Armenian);
Effective ability in communicating orally and in writing, with large and small group audiences;
Effective ability in collecting, assembling, and analyzing data, preparing complex reports, and monitoring (tracking) progress;
Effective ability in budget preparation;
Effective ability administering programs as well as coordinate functions and activities between the Head Start Program, Early Head Start Program and California State Preschool Program with outside agencies;
Effective ability to adapted style and approach to situations.
You will have the opportunity to:
Develops and implements procedures for continuous enrollment for Early Head Start and Head Start programs and CSPP to ensure that programs are fully enrolled in accordance to program, state and federal regulations; provides leadership with program staff to ensure compliance within the ERSEA framework; establish recruitment plans in accordance with established Selection Criteria; accurately interpret eligibility and enrollment performance standards and ensure that agency implements best practices. Develops community partnerships to recruit most eligible children and families.
Supervises, selects, trains, motivates, disciplines, assigns work to and evaluates the work performance of Centralized Eligibility Advocates (CEA )and other staff as needed. Ensures CEAS provides quality customer service.
Plans, develops and implements and conducts on-going ERSEA monitoring for CCRC directly operated programs; performs program oversight activities for program partners including, but not limited to analysis, problem solving, issuing directives and reporting; review, analyze and implement plans to ensure program attendance requirements are met; participates in Multidisciplinary Team Meetings, performs timely and consistent follow up on areas of concern or noncompliance within the ERSEA framework; conducts ongoing meetings and trainings with program staff and partners to ensure that objectives are being met; review, analyze and report on monthly enrollment, ongoing recruitment and attendance activities; participate in program planning meetings and activities.
Develops and implements short-term plans in own program/department; requires frequent exercise of discretionary judgment and specialized knowledge in interpreting and applying policies; situations are varied and moderately complex; and participates in program decisions that frequently have major impact on the program and/or its clients.
CCRC is a one of the largest and widely respected non-profits in California. We cultivate child, family and community well-being through our creative, informative and supportive programs and services. Our 700+ member team serves over 35,000 children and families each month in Northern Los Angeles and San Bernardino Counties.
CCRC offers a comprehensive employee benefits package which includes: Medical, Dental and Vision insurance, Life and Long Term Disability insurance, 403(b) plan, Flexible Spending Accounts, Paid Holidays including Winter Break, Paid Time Off, plus many other supplemental benefits such as, Credit Union membership and Professional Development Opportunities.
CCRC will consider for employment qualified applicants with Criminal Histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Department Manager
Montebello, CA McDonald's
Groundwater Project Manager - Southern California
Santa Ana, CA CH2M
Branch Manager
Palo Alto, CA Robert Half
Government Property Asset Manager
Torrance, CA KBRwyle