Senior Benefits Specialist

Work where your work matters. Work at CCRC.
CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family, and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 800 people strong and growing!
You could play a key role supporting the Human Resources Division!
General Summary:
Under general supervision of the Compensation and Benefits Manager, theSenior Benefits Specialist (Benefits Administrator) will coordinate and administer corporate benefit plans and programs which include health and welfare programs, retirement plans, and leave of absence programs.
Essential Duties & Responsibilities:
Leaves of Absence (40%):
Serves as the subject matter expert for the leave of absence programs. Stays abreast of legislative updates that affect LOAs. Interprets and administers leave programs and policies to ensure administrative practices are in compliance with applicable federal and state laws such as HIPAA, FMLA, PDL, CFRA, ADA, USERRA and all other applicable regulations.
Act as an advisor consultant with employees, supervisors and managers with respect to leave of absence designation, work status and return to work process.
Independently approves and/or denials of leave cases based on all relevant information.
Process semi-monthly timesheets to include tracking of hours used/taken for all divisions (except Head Start) and research discrepancies with payroll to determine accurate pay; coordinate payment during an unpaid leave.
Maintains appropriate contact with employees on leaves and coordinates all aspects of return to work protocols through the interactive process and modified work duties to ensure compliance with ADA (Americans with Disabilities Act).
Manages the data in current FMLA software system and is the subject?matter expert on this software system.
Administer, calculate and track the collection of insurance premium payments while employee is on leave of absence.
Health and Welfare Plan Administration (30%):
Coordinate and administer along with the Benefits Specialist, all employee benefits for both salary & hourly employees (i.e. medical/dental coverage, vision, life/accident insurance, FSA, COBRA).
Ensures compliance with applicable laws and regulations governing all benefits programs.
Compiles and provides broker data for the preparation of the filing of the annual 5500s for Health & Welfare Plans.
Prepares census data for annual non-discrimination testing for FSA Plan(s).
Reviews update SPD's, Wrap docs, Benefit Summaries and booklets/documents ensuring compliance meets contract requirements and are distributed as required.
Coordinate and organize open enrollment processes which includes implementation of health insurance plans and other benefit programs with manager and broker of record.
Prepare and communicate information to current and former employees about benefit programs and procedural changes, and distribute government-mandated notifications.
Perform benefit audits throughout the year due to qualifying events and during the open enrollment period to ensure employees' enrollments adhere to carrier contracts (such as meeting life insurance criteria for dependent coverage) and records are accurate to ensure data integrity on the HRIS system.
Partners with HRIS Analyst to configure the annual open enrollment process in the HRIS system.
Serves as a back-up and secondary contact for broker of record and insurance carriers/vendors.
Provides customer service to employees regarding benefit inquiries including eligibility, enrollment and resolution to benefits issues for all benefits plans
Partner with third party administrators/consultants to collectively problem solve benefit related issues pertaining to plan coverage, etc.
Assist in the development and changes in benefit policies and procedures.
Retirement Plan Administration (20%):
Prepares and transmits census data to, plan providers, auditors, and consultants for compliance purposes such as annual non-discrimination testing.
Review information obtained from vendor filing of the annual 5500s for Retirement Plan(s).
Oversee and administer the required annual retirement plan audit.
Prepare and submit government mandated notices.
Prepare and authorize paperwork for distributions, hardship withdrawals, rollovers and other retirement plan administration transactions under the 403(b) Retirement Savings Plan.
Special Projects: (10%)
Conducts employee benefit surveys to gather feedback and direction for changes to the plans.
Manages various projects including benefits videos, and benefits marketing campaigns, major changes to the plans.
Requirements to be successful in this job:
BA/BS in HR, Business Administration or related field from four year College or university; and a minimum of 3 years of progressive experience in leaves of absence, benefits administration, or related role; or equivalent combination of education and experience.
PHR or SPHR and CEBS certificates and accreditations preferred.
Solid understanding of state/federal regulations and guidelines with regards to leaves of absence and benefits.
Able to demonstrate effective listening, verbal, written communication skills, with an ability to work effectively with the public.
Must have advanced knowledge of general office procedures and demonstrate excellent organizational and computer skills, specifically in Microsoft Word, Excel, PowerPoint and e-mail.
Must be highly analytical and detail oriented and able to apply these areas when working.
Able to demonstrate the ability to multi-task and work at a fast pace; able to be flexible and adapt effectively to a rapidly changing work environment.
Able to maintain cooperative, diplomatic working relationships with co-workers & supervisors; able to work as part of a team and collaborate with colleagues & maintain a positive work ethic.
Able to complete projects under tight deadlines even when there are competing requirements and changes in assignments.
Displays a willingness to make effective decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
Displays the ability to prioritize and plan work activities; uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans.
Maintain confidentiality in accordance with Agency policy and legal requirements.
Is honest, reliable and dependable.
Respects and maintains the rights and privacy of all staff.
Attends appropriate trainings, meetings, and seek out developmental opportunities.
Valid California Driver's License, reliable vehicle, automobile insurance and a clean driving record required.
At CCRC, passion and meaningful work is rewarded! We offer employees:
Competitive compensation package
Robust benefit offerings- Medical, Dental, Vision, and Voluntary Life Insurance
Basic Life Insurance and Long Term Disability paid for by CCRC
Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
Generous Time Off policy- Vacation and Sick Time, Holidays, and Paid Winter Break
Opportunities for learning and professional development, including tuition reimbursement
Employee Assistance and Wellness Programs
501(c)(3) designation ? You can apply for Public Service Loan Forgiveness!
We have doubled in size over the past 10 years. We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services, and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles.
CCRC will consider for employment qualified applicants with Criminal Histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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