Allied Solar- Inside Sales Consultant

Primary Function
This role is responsible for promoting and generating sales of solar products from an inside sales environment. Secondary job function is to efficiently process multiple orders while continuing to provide superior customer service.
Key Responsibilities
Identify and build relationships with key solar contractors/solar integrators interested in purchasing solar products from Allied
Provide a high level of support through a consultative sales approach to prospective customers
Proactively communicate (by phone, email, face-to-face contact) with potential prospects
Coordinate all stages of the sales process
Work closely with General Manager and solar sales team.
Receive and process requests directly from customers (via telephone, fax and mail) for price quotations, product availability, customer orders, material returns, billing corrections, product information, order changes and cancellations
Quickly and smoothly resolve customer complaints and problems
Engage in specialty purchasing (when applicable)
Coordinate delivery and/or pick up of customer orders with operations teams
Generate price quotations in a timely manner
Responsible for adhering to policies of the customer financial services
Maintain adequate supply of product samples and literature
Work with Replenishers to achieve the best product line
Maintain strong relationships with customers during and after purchases to facilitate return business
Build a working technical knowledge of all available Allied Solar PV products
Understand and follow company safety rules to foster and maintain a safe work environment
Perform other duties as assigned
Professional Skills
Track record of internships or early job experience
Ability to multi-task
Customer service experience
Communication, organizational, and presentation skills
Analytical and problem solving ability
Possess integrity, a drive to succeed and a commitment to excellence
Project management skills
Must be able to learn and retain vast amounts of product information
Must understand the nuances of customer relations
Must be able to handle multiple tasks at once while maintaining control and perspective of each
Experience with solar products/industry a plus
Experience in a team-based environment
Experience in a position that deals directly with customers (front-line)

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