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Developer Support Analyst (Titanfall)

Requisition Number:151817
Position Title:Contingent
External Description:
Respawn Entertainment is a AAA game development studio that was founded in 2010 by former co-founders of Infinity Ward and creators of the multi-billion dollar Call of Duty and Modern Warfare franchises. In 2017, Respawn was acquired by Electronic Arts, a leading global interactive entertainment publisher. We have shipped Titanfall and Titanfall 2 to critical acclaim, and are currently hiring for our Star Wars ?, Titanfall, and Unannounced VR game development teams. Our motto is gameplay first, and the opportunity to create groundbreaking games with some of the best developer talent in the industry awaits our future team members.
We're is looking for a Quality Analyst who will embrace our studio philosophy and share their hard-earned expertise by being a voice for quality for the Respawn team. Our analysts are expected to be passionate about games and experts at validating designer's intentions against execution.
Developer Support Analyst (12 month temporary role)
Please note that this is not a permanent position
Role Description:
The Developer Support Analyst role applies both black-box and grey-box testing, utilizing data and automated testing to identify issues throughout the whole lifetime of a project. They will review designs early and often to make sure that the title reduces the amount of bugs it creates. They will generate and adjust test plans, which requires strong test strategies and experience with challenge the product to ensure a very high level of quality is achieved.
Role Overview:
Identify, isolate, regress and communicate bugs effectively and efficiently. Focus on high complexity, hard to isolate and potentially high impact bugs
Develop in-depth understanding of systems/area under their ownership and communicate progress, status and risks. Requires a deep understanding of system architecture and implementation.
Provide qualitative and quantitative feedback on features with issues to improve in-game features by solid data analysis to support the suggested changes
Analyze and report potential risks of features and systems and escalate as appropriate
Able to recognize and prioritize issues in the bug database to expedite bug-fixing efforts
Identify opportunities for QA to provide early design feedback alongside defect prevention and defect containment activities
Perform a variety of testing types across multiple features - exploratory testing, requirements based testing, and ad hoc testing and regression testing, etc.
Capture and update key project and test knowledge through wikis, documents etc.
Qualifications:
Excellent understanding of software quality assurance concepts, debugging processes and procedures
Experience working in Unreal Engine or other similar editors is an asset.
Understanding of the software development life cycle and how it applies to QA
Excellent verbal and written communication skills, including accurate and timely reporting
Strong observational skills, analytical and results-oriented
Strong problem-solving skills, and a passion to learn.
Ability to take ownership of assigned tasks and features and meet responsibilities without constant supervision
3+ years of professional working experience in a production or quality-driven role
City:
State:
Community / Marketing Title:Developer Support Analyst (Titanfall)
Company Profile:
Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.
EEOText:EA is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider for employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
Date Opened:2018-07-30 18:29:59.23
EEO Employer Verbiage:
EA is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status or veteran status. We will also consider for employment qualified applicants with criminal records in accordance with applicable law.
Location:Los Angeles - Chatsworth
Location_formattedLocationLong:Chatsworth, California US


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